Terms and conditions

What we deliver, and what we do not

Verbouwwaarde gives an indication: a calculation based on public registers, published price guides and published research. It is not a valuation and not a determination of value by a registered taxateur, and you cannot use it instead of one for a mortgage application.

It is also not structural advice and not a permit decision. Whether you need a permit is decided by your council, and whether you receive a subsidy is decided by whoever runs the scheme. What we say about either is an expectation, and the report states how confident it is for each part.

All amounts are ranges. A tradesperson who sees the inside of your home knows more than we do, and their quote takes precedence over our indication.

Price and payment

The free verdict is free and stays free. The full report costs the amount shown on the page at the moment you check out, including 21% Dutch VAT. The VAT is stated separately on your invoice.

You pay through Mollie. Your order is only paid once Mollie confirms it to us; the page you return to says nothing about your payment.

Delivery and your right of withdrawal

The report is a digital product that we produce and email immediately after your payment, usually within a few minutes.

For a digital product delivered immediately, your statutory right to cancel within fourteen days falls away — but only if you expressly agree to that at checkout and we confirm it to you. That is why you tick, at checkout, that you want the report right away and thereby give up that period, and why we confirm it in the email you receive after paying. Without that tick we cannot deliver the report immediately.

Our own guarantee

If you do not find the report useful, you get your money back on request. Reply to the email the report came with; you do not have to explain why. This is our own guarantee and sits alongside your statutory rights: it is not a statutory cooling-off period and it does not limit your rights.

Quotes and partners

We do not write quotes and we do not carry out work. If you request quotes you do so with the quote site or the tradesperson themselves, with whom you then have your own agreement. We may receive a fee from a quote partner if you click through from us. That never changes a verdict in your report, and it costs you nothing extra.

What we are liable for

We produce the calculation with care, but an indication can differ from what a renovation actually costs or returns. So do not base an irreversible decision on our report alone, but on quotes and on the judgement of your council, your advisor and your builder.

Our liability is limited to the amount you paid for the report, except in the case of intent or gross negligence on our part, and except where the law does not permit a limitation.

Your report

You may use, store, print and share your report with your advisor, your builder or your bank. You may not resell or publish it as your own product. The calculation method and the texts remain ours.

Governing law

Dutch law applies to these terms. If we cannot resolve something between us, you can go to the competent Dutch court; your statutory rights as a consumer always continue to apply.